Shipping Policy

Last Updated: August 29, 2026

Thank you for shopping with us! We are committed to ensuring that your order reaches you safely and on time.

1. Shipping Coverage

We currently offer delivery across Pakistan. Delivery availability may vary depending on the location and courier service coverage.

2. Order Processing Time

• Orders are usually processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays may be processed on the next business day.

• During sales, promotions, or busy periods, processing may take slightly longer.

3. Delivery Time

Estimated delivery times are:

• Major Cities: 2–5 business days

• Other Areas: 3–7 business days

• Remote Areas: 5–10 business days

Please note that these are estimated delivery times and may vary due to weather conditions, courier delays, public holidays, unforeseen circumstances, or other factors outside our control.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping promotions. Any applicable promotion will be clearly mentioned on our website.

5. Order Tracking

Once your order has been dispatched, you may receive a confirmation message containing your tracking information, where available.

You can use the provided tracking details to check the status of your shipment.

6. Delivery Delays

Although we work with reliable courier services, occasional delays may occur. If your order is delayed beyond the estimated delivery timeframe, please contact our customer support team so we can assist you.

7. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address and contact information.

If an order cannot be delivered because of an incorrect, incomplete, or unreachable address, additional delivery charges may apply for re-shipping the order.

8. Failed Delivery Attempts

Our courier partner may make multiple delivery attempts. If the customer is unavailable or cannot be reached, the order may be returned to us.

If a returned order needs to be shipped again, additional shipping charges may apply.

9. Damaged or Missing Packages

If your package arrives damaged, please contact us as soon as possible and provide photographs or other relevant evidence of the package and product.

If you believe your order is missing or has not arrived within the expected delivery period, please contact our customer support team so we can investigate the issue with the courier.

10. Cash on Delivery

If Cash on Delivery (COD) is available for your order, payment must be made directly to the courier at the time of delivery.

Please ensure that someone is available to receive and pay for the order.

11. Contact Us

If you have any questions regarding your order or our shipping policy, please contact our customer support team.

We will be happy to assist you with your shipment.

Thank you for shopping with us!